Support

Who Support Is For

Support for POS Cash is available exclusively to authorised users — individuals who have been granted access to the application by SBGenWorks. If you are unsure whether you have authorised access, please contact your organisation's administrator.

How to Get Help

If you are experiencing an issue with POS Cash whether technical, operational, or related to your account reach out directly to the SBGenWorks technical team. Please include a clear description of the problem, any relevant error messages, and the steps that led to the issue.

We aim to respond to all support requests as promptly as possible.

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